Senior Staff Technical Program Manager | Security

The ServiceNow Security Organization (SSO) The ServiceNow Security Organization (SSO) delivers world-class, innovative security solutions to reduce risk and protect the company and our customers. We enable our customers to migrate their most sensitive data and workloads to the cloud, accelerating our business so that we are the most trusted SaaS provider. We create an environment where our employees are proud to work and can make a positive impact   What you get to do in this role: Manage multiple large Security programs/projects, in enterprise environments delivering business applications for one or more departments from original business case through final implementation Develop detailed program/project execution plan, and manage all implementation processes including projects financials, progress tracking, metrics, monitoring change control process, testing, release to production and delivery within budget constraints Provide overall communication and work with all areas affected by the program/project including partners, business sponsors and vendors Create status reporting to support project/program discussions at Steering Committee and Sponsor level Apply consistency and best practices through project initiation, planning, execution and closing phases, promoting outcomes and benefit tracking Lead strategic planning efforts to develop and execute program management initiatives that support organizational objectives and drive long-term growth Help streamline work process to improve efficiency and consistency Engage with the business at different levels to understand technical needs, capture the requirements and coordinate prioritization Drive crucial conversations with senior executives in Security and business to define strategic business case and measurable business outcomes Drive all PMO activities in coordination with a team of technical and non-technical professionals dedicated to the implementation and enablement of company-wide business support systems Develop standardized processes and methodologies for value driven program management Guide teams and provide technical solutions while mitigating or removing hurdles / obstacles Understand global cybersecurity themes, regulations, trends, tools, and terms Excellent teamwork, communication skills, problem solving, conflict resolution management, active listening, time management, interpersonal skills, negotiation and persuasion with demonstrated ability to partner with teams across the company  Exceptional relationship building skills with empathy and social awareness to successfully work with people and groups from various cultural backgrounds and locations worldwide